Caps

Ready to ship in 1-2 business days from Pakistan

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Shipping Policy

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1. Order Processing Time
* Handling period: Orders are processed within 1 to 2 business days (Monday through Friday).
* Cut-off time: Orders placed after 2:00 PM are processed the next business day.
* Delays: Processing may take longer during high-volume sales or holidays.
2. Shipping Rates & Delivery
* Estimates Standard Shipping: Costs a flat rate of $5.00 and takes 3 to 5 business days.
* Express Shipping: Costs $15.00 and takes 2 business days.
* Free Shipping: Available on all domestic orders over $50.00.
* International Shipping Destinations: We ship to select international countries.
* Customs fees: Buyers are responsible for any import duties, taxes, or customs charges levied by their local
government.
3. Order Tracking
* Tracking numbers: Sent via email as soon as your package ships.
* Carrier links: Click the tracking link in your confirmation email to check real-time transit progress.
4. Lost or Damaged Packages
* Damaged items: Report broken goods within 48 hours of delivery with clear photos.
* Lost parcels: Contact support if your tracking shows delivered but you have not received the item.

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Refund Policy

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1. Return & Refund Policy

Thank you for shopping with us! If you are not entirely satisfied with your purchase, we are here to help.

2. Return Window

* 30-Day Limit: You have 30 days from the date you received your item to request a return.
* Eligibility: To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

2. Non-Returnable Items

* Final Sale: Clearance, promotional, or "Final Sale" items cannot be returned.
* Perishables & Personal Care: Perishable goods (like food or flowers), intimate apparel, and opened cosmetics are exempt from returns.
* Gift Cards: Digital and physical gift cards are non-refundable.

3. Return Shipping

* Shipping Costs: Customers are responsible for paying their own return shipping costs. Shipping costs are non-refundable.
* Pre-paid Labels: If you use our generated return label, the cost of return shipping will be deducted from your refund.

4. The Refund Process

* Inspection: Once we receive your item, we will inspect it and notify you that we have received your returned parcel.
* Approval: If your return is approved, we will initiate a refund to your original method of payment.
* Processing Time: You will receive the credit within 5 to 10 business days, depending on your card issuer's policies.

5. Damaged or Incorrect Items

* Immediate Replacement: If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can make it right at no extra cost to you.